Job Requirements

• At least 6 months of BPO experience (voice or non-voice)
• High School Graduate or higher
• Good English communication and interpersonal skills
• Willing to work onsite in UP Technohub, Quezon City
• Amenable to work on shifting schedules, weekends, and holidays

Responsibilities

• Handle customer inquiries and provide effective solutions
• Maintain detailed and accurate records of all customer interactions
• Follow standard operating procedures and quality guidelines
• Achieve performance targets and deliver excellent service
• Work collaboratively with the team to ensure customer satisfaction