• Interact with customers to provide information and assistance regarding products and services.
• Resolve customer inquiries and complaints through effective communication and problem-solving skills.
• Maintain customer records by updating account information as needed.
• Assist in training new staff members in customer service protocols and policies.
• Collaborate with team members to enhance customer satisfaction and service delivery.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level candidates encouraged to apply.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy when dealing with customer concerns.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.