One Point Contact Inc. Customer Service Representative

Customer Service Representative

One Point Contact Inc.

₺10.7-14.3K[Aylık]

Tesis içi - Pasig<1 Yıl DeneyimÜniversite mezunuTam zamanlı

Paylaşmak

İş tanımı

Avantajlar

Ödenekler
Telekomünikasyon Ödeneği
Devletin Zorunlu Sağladığı Faydalar
13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS
Sigorta Sağlık ve Wellness
HMO

Açıklama

Respond to customer inquiries via phone, email, and chat.
Provide product information and resolve issues promptly.
Maintain customer satisfaction through effective communication.
Document interactions and feedback in the CRM system.
Collaborate with team members to improve service processes.
Handle returns and exchanges in accordance with company policy.

Gereklilik

Educational Qualifications: Bachelor’s degree required.
Experience Level: Less than 1 year of experience in customer service preferred.
Skills and Competencies: Proficient in English, strong customer service, scheduling, problem-solving, and people skills; technical aptitude and financial literacy are advantageous.
Working Conditions: Office environment; may involve occasional remote communication.
Qualities and Traits: Strong work ethic, adaptability, and excellent interpersonal skills are essential for success.

İngilizce diliMüşteri servisiPlanlamaProblem çözmeİnsanların becerileriArka Ofis DesteğiTeknik becerilerFinansal OkuryazarlıkGüçlü çalışma etiğiHesap Yönetimi