To assist customers regarding their general inquiries, orders, and follow ups across multiple support channels.

Why You’ll Love It Here:

• HMO, life insurance, and performance incentives
• Represent a top brand in the PH
• Non-toxic account with real work-life balance

What You’ll Do:

• Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
• Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
• Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
• Coordinate with several branches and departments to resolve customer concerns and/or requests.
• Ensure pending concerns are attended to in a timely manner and escalate as needed.

• 6 months of customer service experience. Fresh graduates are welcome to apply!
• Comfortable speaking and writing in Filipino and English
• Basic skills in MS Word and Excel