Customer Support Specialist

HR1001

Acil
₺18.2-21.8K[Aylık]
Tesis içi - Pampanga1-3 Yıl TecrübeLise/LiseTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Ödenekler

    Yemek Harcırahı

  • Çalışan Takdiri ve Ödüllendirme

    Performans bonusu, Tatil Hediyeleri, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Diğerleri

    Hayır Amaçlı Hediye Eşleştirme, Şirket Sosyal Etkinlikleri

  • Avantajların Avantajları

    Ücretsiz yemekler, Uyku Odaları, İyi Stoklanmış Kiler

  • Profesyönel geliştirme

    Mesleki Eğitim, Mentorluk Programı

  • İzin ve İzin

    Ölüm İzni, Hükümetin Zorunlu İzin, Tatil İzni, Gönüllü İzin Süresi

Devamını oku

Why choose Asurion?

Next Level Pay: Earn ₱25,900/₱34,900 monthly salary PLUS unlimited sales incentives (incentives are based on performance).

Free Daily meals: Complimentary meals every day

Work-Life Balance: Up to 30 days paid time off (convertible to cash) 

Future planning: Life insurance + retirement plan 

And more: Transportation, rice, and other allowances 


Join Our Team at Asurion and Be the Tech Hero Our Customers Need!

Are you passionate about technology and eager to help people stay connected in their digital lives? At Asurion, we’re looking for enthusiastic individuals to join our team as Technical Support Experts. This is your chance to be the go-to person who makes everyday tech issues disappear and keeps our customers’ devices running smoothly!

What You’ll Do:

  • Be the Voice of Support: Answer inbound calls and handle outbound communications, assisting customers with setting up applications, networks, and various technologies.
  • Offer Solutions and Drive Sales: Identify and recommend products or services that perfectly match your clients' needs. Use your tech expertise to suggest upgrades or additional services that enhance their experience and satisfaction.
  • Be a dynamic individual with a passion for growth: Be someone that thrives on learning new skills and & turning feedback into action.
  • Solve Tech Puzzles: Provide expert guidance on troubleshooting devices like laptops, tablets, smartphones, and more. Your knack for resolving technical issues will make you the hero our customers rely on.
  • Engage and Educate: Identify customer needs and educate them about their devices and software. Keep yourself updated on the latest tech trends to provide top-notch support.
  • Deliver Exceptional Service: Ensure every interaction meets our quality standards and aims for the highest customer satisfaction. Your goal is to exceed expectations and contribute to a positive Net Promoter Score (NPS).
  • Be a Tech Trendsetter: Stay ahead of the curve by keeping up with new technologies and device releases. Your proactive learning will enhance your ability to assist customers effectively.
  • Work as a Team: Collaborate with colleagues across Asurion and its clients. Share your knowledge, support each other, and contribute to our collective success.
  • Adapt and Thrive: Embrace a dynamic work environment with a positive attitude. Show resilience and a “can-do” spirit, even when faced with complex issues.

What We’re Looking For:

  • Education: High school diploma or equivalent.
  • Experience:
  • 6 months in a call center sales program.
  • 1 year in a call center customer service role.
  • 1 year in technical support, preferably with antivirus software.
  • Experience with voice and back-office support (chat/email).
  • Skills and Attributes:
  • Passion for customer service and technology.
  • Ability to quickly learn new tech and tools.
  • Empathy, patience, and problem-solving skills.
  • Strong understanding of major operating systems and consumer technologies.
  • Proven ability to handle customer queries efficiently and adapt to changes.

Why Join Us?

  • Make an Impact: Your work will directly help customers navigate their tech challenges, making a real difference in their daily lives.
  • Grow and Learn: We invest in your development with ongoing training and opportunities for advancement.
  • Collaborate and Innovate: Be part of a supportive team that values your input and fosters a collaborative environment.
  • Enjoy the Perks: Competitive salary, sales incentives, benefits, and a dynamic work culture that values your contributions.

Ready to take your career to the next level and be the tech savior our customers need? Apply now and let’s connect!


Benefits:

25, 900 monthly salary plus uncapped sales incentives

 

MS OfficeMüşteri servisiSatış ekibiTeknik becerilerBilgisayar OkuryazarlığıMüşteri odaklıİnsanların becerileriÇağrı MerkeziSatış Hattı
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Maricar Muldong

Human Resource SpecialistHR1001

Bugün 0 Kez Yanıtla

Çalışma konumu

2nd floor, Asurion Clark. Three West Aeropark, Zone, Clark Freeport, Angeles, 2023 Pampanga, Pilipinas

Yayınlandı 06 January 2026

HR1001

StratejiFinanse edilmemiş

>1000 Çalışan

İnsan kaynakları

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HR1001

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Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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