The Customer Service Representative is responsible for providing excellent customer support by handling inquiries, resolving complaints, processing orders, and delivering information about products and services. The ideal candidate is a problem-solver with strong communication skills and a commitment to customer satisfaction.

Key Responsibilities:

• Answer incoming customer calls, chats, or emails in a professional manner
• Resolve customer issues promptly and accurately, escalating when necessary
• Process orders, forms, applications, and requests

• Job Title: Customer Service Representative
• Educational Qualifications: Diploma required
• Experience Level: No experience required
• Skills and Competencies: Proficient in English, customer service oriented, strong problem-solving ability, call center experience is a plus, and a team player.
• Working Conditions: Office environment, may require shift work.
• Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.