• Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
• Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
• Maintain a deep understanding of company products, services, and policies to provide accurate information.
• Knowledgeable in healthcare-related customer service.

Qualifications:

• High School (old curriculum), SHS, college undergraduate, and ALS graduate
• Positive attitude and strong communication skills
• No CCE are WELCOME TO APPLY