• Assist customers with inquiries regarding products and services.
• Resolve customer complaints and provide effective solutions.
• Maintain accurate records of customer interactions.
• Work collaboratively with team members to improve processes.
• Provide feedback to management to enhance customer service.

Requirements:

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: At least 1 year of customer service experience
• Skills and Competencies: Excellent English communication skills
• Skills and Competencies: Strong interpersonal skills
• Skills and Competencies: Proven customer service skills
• Skills and Competencies: Strong work ethic and reliability
• Skills and Competencies: Basic technical skills