Description

• Answer incoming calls and respond to customer inquiries
• Provide accurate information about products and services
• Handle customer complaints and resolve issues efficiently
• Maintain customer records and document interactions
• Collaborate with team members to improve service delivery

Requirements

• Educational Qualifications: Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English and customer service techniques
• Qualities and Traits: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Shift-based work in a call center environment