• Assist customers with inquiries via phone, email, and chat.
• Provide detailed information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, problem-solving abilities, and attention to detail
• Responsibilities and Duties: Ability to work in a team environment and handle multiple tasks