• Assist customers by providing effective solutions to inquiries and issues.
• Process orders, forms, applications, and requests in a timely manner.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Communicate and coordinate with internal departments to resolve customer complaints.
• Document customer interactions and transactions accurately in the database.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service preferred but not required
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Strong problem-solving capabilities and patience
• Working Conditions: Office environment, with the potential for remote work