• Assist customers with inquiries and resolve issues in a timely manner.
• Provide detailed information about products and services to enhance customer experience.
• Manage customer complaints and escalate issues to management when necessary.
• Document customer interactions and maintain accurate records.
• Contribute to customer satisfaction by providing high-quality service.

Requirements

• Skills and Competencies: Strong customer service skills and communication abilities.
• Qualities and Traits: Patience, empathy, and a problem-solving attitude.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Must be adaptable to a fast-paced work environment.