Customer Service Representative (Financial Services)

Synlink Recruitment Outsourcing Co. Inc.

₺21.6-25.3K[Aylık]
Tesis içi - Makati1-3 Yıl TecrübeÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

You will serve as a crucial point of contact, ensuring our customers feel valued and supported. Your core responsibilities will include:


  • Exceptional Customer Support: Manage a high volume of inbound inquiries via phone, email, and live chat, resolving issues efficiently and courteously.
  • Problem Resolution: Act as a critical thinker to diagnose, troubleshoot, and resolve complex customer issues related to [Insert specific product/service here, e.g., billing, account setup, product features].
  • Knowledge Resource: Become a subject matter expert on our products, services, and policies to provide accurate, comprehensive information to every customer.
  • System Mastery: Accurately document all customer interactions, resolutions, and follow-up steps in our Customer Relationship Management (CRM) software.
  • Continuous Improvement: Identify patterns in customer feedback and proactively suggest solutions or process improvements to enhance the overall customer experience.
  • Team Collaboration: Partner with other departments (e.g., Sales, Technical Support) to ensure seamless and complete resolution for all customer issues.
Preview

Scigee Bustillos

HR OfficerSynlink Recruitment Outsourcing Co. Inc.

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Çalışma konumu

3rdF, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines

Yayınlandı 21 October 2025

Rapor

Bossjob Güvenlik Hatırlatması

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İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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