Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Customer Service Representative in support of Booking.com working onsite in Santa Rosa, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Santa Rosa, Monday to Friday from 10am to 3pm at 2nd  Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna.

What You’ll Do 

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers   
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to candidates with a Senior High School diploma or at least 2 years of college education. 
• Requires 6 months of customer service or BPO experience for high school graduates  
• Recognize, apply and explain your product or service knowledge   
• Computer Proficiency 
• Candidates should be willing to work within Santa Rosa, Laguna

What You Can Expect

• Get Php 15,000* Completion Bonus (terms and conditions apply)  
• A seasonal account with a 3 to 5-month contract  
• Support for your career growth and professional development 
• An inclusive, community-minded organization that encourages giving back 
• A global team of curious lifelong learners guided by our company values

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.