We’re on the hunt for a Mandarin-speaking Client Onboarding Specialist who gets a kick out of smooth processes, secure setups, and great client experiences. You’ll be the friendly face (or inbox!) that helps new customers get started with Blueberry, reviewing documents, making sure everything checks out, and keeping things running like a well-oiled machine.

Note: At Blueberry, moving with purpose means showing up, connecting, and building momentum together. This role is based onsite in Kuala Lumpur, Monday to Friday, where the real magic happens.

How You’ll Make an Impact

• Lead the client onboarding experience, from first doc to final approval
• Review documents and run KYC/AML checks to keep everything clean and compliant
• Work side-by-side with the Sales team to gather all the right info
• Catch and escalate anything sketchy (compliance instincts = superpower)
• Spot gaps, suggest tweaks, and help us keep levelling up our onboarding flow
• Hit your KPIs, and celebrate the wins when you do! 

Who We’re Hoping to Find:

• You’re fluent in Mandarin and English, both written and spoken
• You’ve got 1–2 years of experience in onboarding, compliance, or customer service
• You’re a detail-driven doer who loves keeping things clean, clear, and compliant
• You’ve got solid communication skills and know how to work well with others
• You’re curious, calm under pressure, and love creating smooth client experiences
• You’re open to onsite work in Kuala Lumpur and can roll with shifting schedules



Extra points if you have:

• Experience in Finance, Banking, or Trading
• Familiarity with CFD or back-office operations
• A degree in Business, Finance, or something similar