We are looking for a dedicated and customer-focused Customer Service Representative to join our team and deliver exceptional support to our valued clients. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for providing top-tier customer service.

Location: Davao, Philippines

Work Mode: Work From Office

Position: Customer Service Representative

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Resolve customer complaints and provide effective solutions
• Maintain accurate customer records and documentation
• Process orders, returns, and refunds in a timely manner
• Follow up with customers to ensure satisfaction
• Escalate complex issues to the appropriate departments

Qualifications:

• At least 1 year of customer service experience
• Excellent verbal and written communication skills
• Strong problem-solving and multitasking abilities
• Proficient in computer systems and CRM software
• Patience and empathy in customer interactions
• Ability to thrive in a fast-paced work environment

Apply now and take the next step in your career with us. We look forward to growing together!