Customer Service Representative – Chat Support (Shipping and Logistics)

Stark Asia Solutions Inc.

₺10.6-14.1K[Aylık]
Tesis içi - Quezon CityExp GerekmiyorÜniversite mezunuTam zamanlı
Paylaşmak

İş tanımı

Açıklama

We are hiring Customer Service Representatives (CSR) for our Chat Support Team in the Shipping and Logistics industry. This is a pure non-voice role, perfect for individuals with strong written communication skills who are eager to start a rewarding career in a fast-paced, growing industry.


  • Handle customer inquiries and concerns via live chat, focusing on shipping and logistics services.
  • Assist customers with order tracking, delivery updates, shipping concerns, and general inquiries.
  • Ensure customer satisfaction by providing accurate information and resolving issues promptly.
  • Maintain detailed records of customer interactions using internal systems.
  • Collaborate with internal departments for smooth coordination and customer resolution.
  • Stay up-to-date with company services, shipping protocols, and process changes.

Gereklilik

  • College Graduate (courses in Finance and Accounting, Entrepreneurship, or Marketing are a plus)
  • No BPO experience required – Fresh graduates are welcome to apply!
  • Excellent written communication and comprehension skills in English.
  • Detail-oriented, organized, and able to multitask in a high-volume environment.
  • Tech-savvy and comfortable navigating customer service platforms and tools.
  • Willing to work onsite in Bridgetown, Libis, Quezon City
  • Can start ASAP


Perks and Benefits:

  • Basic salary up to PHP 18,000
  • Additional PHP 2,000 non-taxable allowance
  • Day 1 HMO coverage with 2 dependents
  • Immediate hiring – start ASAP!
  • 100% Pure Non-Voice Role



Why Join Us?

Start your career in a dynamic and supportive environment where your growth matters. Whether you're a fresh graduate or exploring a new industry, this is your chance to gain valuable experience in customer support for the shipping and logistics sector.

İngilizce diliMüşteri servisiÇağrı MerkeziArka Ofis Desteği
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Jerome Barrameda

HR asscociateStark Asia Solutions Inc.

Üç gün içinde aktif

Çalışma konumu

Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines

Yayınlandı 28 May 2025

Stark Asia Solutions Inc.

51-100 Çalışan

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