• Manage customer inquiries via calls, chat, or email
• Provide correct information and resolve customer concerns
• Maintain service quality and professionalism
• Meet performance metrics and follow company policies

Job Requirements

• At least 3 months BPO experience (any account)
• HS/SHS Graduate, College Level, or College Graduate
• Strong communication and customer service skills
• Willing to work onsite in Cebu
• Amenable to shifting schedules and work on weekends/holidays