Job Summary

We are looking for enthusiastic and reliable Customer Service Representatives to join our team! As a CSR, you will serve as the first point of contact for our customers—providing information, resolving issues, and ensuring a positive experience.

This is an excellent opportunity for high school graduates or college graduates who are eager to build a rewarding career in customer service and communication.

Key Responsibilities

• Handle incoming calls, emails, or chat inquiries from customers in a professional and friendly manner.
• Provide accurate information about products, services, and policies.
• Resolve customer concerns or escalate issues to the appropriate department.
• Maintain customer records and update information in the database.
• Follow communication procedures and company guidelines.
• Support team goals by meeting or exceeding performance targets.
• Contribute to a positive, team-oriented work environment.

Qualifications

• Education:
• High School Diploma or GED required.
• College degree or coursework is a plus but not required.
• Experience:
• Previous customer service experience is an advantage but not mandatory.
• Fresh graduates are welcome to apply!
• Skills:
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Basic computer literacy (MS Office, email, data entry).
• Ability to multitask and work under minimal supervision.
• Positive attitude and willingness to learn.

What We Offer

• Competitive salary and benefits package.
• Paid training and development opportunities.
• Opportunities for career growth and advancement.
• Supportive and inclusive work culture.