• Provide exceptional customer service via phone.
• Assist customers with inquiries, orders, and technical issues.
• Maintain a positive and professional demeanor.
• Collaborate with team members to enhance customer satisfaction.
• Meet performance metrics and contribute to team goals.

Educational Qualifications: High/Senior High School diploma required.

Experience Level: with or without BPO experience

Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.

Working Conditions: Fast-paced call center environment requiring adaptability.

Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.