Description

• Provide exceptional customer service support via phone, email, or chat.
• Assist customers with inquiries, resolving issues promptly and effectively.
• Maintain updated knowledge of products and services to provide accurate information.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and detail-oriented.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle stress effectively.