• MD Aircon Enterprise is looking for a Service Admin who will be responsible for coordinating service operations, maintaining records, scheduling technician visits, and ensuring smooth communication between clients and the technical team. This role is crucial for maintaining service efficiency and delivering excellent customer experiences.

Responsibilities:

• Scheduling and coordinating service calls for air conditioning system repairs, maintenance, and installations.
• Responding to customer inquiries and providing them with information regarding services, pricing, and availability.
• Dispatching service technicians to customer locations and ensuring they have all the necessary information and resources.
• Administering and overseeing the service billing process, including generating invoices and processing payments of clients.
• Managing customer accounts and maintaining accurate and up-to-date records of service history.

Qualifications:

• College Level / Fresh Graduate are also welcome to apply
• Should have working experience in a support role within sales, administration, or a similar field.
• Keen attention to detail to manage documentation.
• Strong verbal and written communication skills.
• Proficiency in coordinating and organizing tasks.
• Ability to compile and prepare service admin reports.

What we Offer?

• Competitive Salary
• Incentives and Performance Bonus
• Opportunity to Travel Abroad