• Assist customers with inquiries regarding products and services.
• Handle customer complaints and provide appropriate solutions.
• Maintain customer records by updating account information.
• Provide feedback on the efficiency of the customer service process.
• Collaborate with team members to improve customer service experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No previous experience required
• Skills and Competencies: Strong communication skills
• Skills and Competencies: Customer-oriented mindset
• Qualities and Traits: Patience and empathy
• Working Conditions: Ability to work in a fast-paced environment