• COMPANY PROFILE: This company has been in the Philippines for 35 years. They provides a suite of institutional banking products and services including domestic and foreign currency lending, trade and supply chain services, payments and cash management, foreign exchange, commodity and interest rate hedging products and debt capital markets.

• Position: EDB Customer Service Services
• Company Industry: Banking & Finance
• Work Location: Training: Quezon City , After training: Makati City
• Working Schedule: Shifting Schedule
• Salary: Php37,000 package
• Work Set up: Work on site during training and hybrid after

RECRUITMENT PROCESS:

• Registration
• 2 Assessment (Online)
• Operations Interview (FACE TO FACE) May 22, 2025
• Job Offer

• Responsible for answering customer’s questions and inquiries.
• Acknowledging and resolving customer complaints. 
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Ensure customer satisfaction and provide professional customer support.

• Open for Non-Bachelors Degree
• With at least 2-3 years Call Center experience
• Amenable to work in a shifting schedule
• Amenable to attend face to face interview once requested
• Amenable to be train on site