Customer Service Agent

Ubiquity Global Services, Inc.

₺10.6-14.1K[Aylık]
Tesis içi - Misamis Oryantal1-3 Yıl TecrübeLise/LiseTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Çalışan Takdiri ve Ödüllendirme

    Yıllık değerlendirme

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Çalışan Kredisi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    Diş sigortası, Sağlık sigortası, Vizyon Sigortası, HMO

  • Avantajların Avantajları

    Emeklilik planı, Uyku Odaları, İyi Stoklanmış Kiler

  • Profesyönel geliştirme

    Profesyönel geliştirme

  • İzin ve İzin

    Ölüm İzni, Hükümetin Zorunlu İzin, Kadınlara Özel İzin, Tatil İzni

Devamını oku

Açıklama

Customer Service Representative

Cagayan De Oro, Philippines


At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Customer Service Representative, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.


What You’ll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.
  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.
  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.
  • Continuously learn about our products, services, and processes to enhance the customer experience.
  • Heart: Build meaningful connections with every interaction.
  • Show genuine care and empathy in addressing customer needs and concerns.
  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.
  • Uphold our commitment to diversity, inclusion, and respect in all communications.
  • Hustle: Demonstrate resilience and a drive to deliver excellence.
  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.
  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.


Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.


At Ubiquity, we’re more than a workplace—we’re a community that’s invested in your success. If you’re ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.


Apply today and start your journey with Ubiquity!

Gereklilik

  • Atleast 1 year of BPO experience.
  • At least SHS/High School Grad (old curriculum).
  • Excellent verbal and written communication skills.
  • Passion for delivering a stand-out customer experience. 
  • Ability to follow instructions for specific customer resolutions tasks. 
  • Willing to work ONSITE in our Cagayan De Oro site.

 


Site Address: 

  • Ground Floor, Limketkai BPO Bldg.,
  • Cagayan de Oro, (In front of Robinsons Supermarket)
Müşteri servisiProblem çözmeGüçlü çalışma etiğiİnsanların becerileriKişilerarası becerileriÇağrı MerkeziArka Ofis Desteği
Preview

Ubiquity Philippines

Talent Acquisition Ubiquity Global Services, Inc.

Bugün aktif

Çalışma konumu

., Ubiquity Global Services, 4th Floor Limketkai BPO Bldg, Cagayan de Oro, Misamis Oriental, Philippines

Yayınlandı 01 July 2025

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.