Description

• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Assist customers with product information, order tracking, and processing returns.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer experience.
• Handle customer feedback and escalate concerns to management as necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Patience and empathy towards customers; ability to work in a fast-paced environment.
• Responsibilities and Duties: Flexibility to work various shifts and handle multiple tasks.