Customer Care Representative

Concentrix 1BPO

₺10.8-18K[Aylık]
Tesis içi - PasayExp GerekmiyorLise/LiseSözleşme
Paylaşmak

İş tanımı

Avantajlar

  • Ödenekler

    Yemek Harcırahı, Ulaşım Ödeneği

  • Çalışan Takdiri ve Ödüllendirme

    Performans bonusu, Çalışan Tanıma Programı, Tatil Hediyeleri, Teşvikler

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    HMO

  • Profesyönel geliştirme

    Çıraklık Programı, Mesleki Eğitim, Mentorluk Programı, Profesyönel geliştirme

  • İzin ve İzin

    Hükümetin Zorunlu İzin, Hastalık İzni, Tatil İzni

  • İş-Yaşam Dengesi

    Evden çalışmak

Devamını oku

CONCENTRIX – Join the #1 BPO in the Industry

We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and explore the many career paths the organization has to offer. This commitment has earned us Hall of Fame honors in both Best Company and Best Employer categories by the International ICT Awards. Be part of the #1 BPO team and find a career you will enjoy and be proud of.


Benefits

  • Very competitive salary
  • Meal and transportation pay
  • Rice allowance
  • Night differential (when applicable)
  • Account incentives
  • Sick and vacation leaves
  • Educational assistance
  • Retirement plan
  • Annual appraisal and bonuses
  • Comprehensive health plan for you and your loved ones
  • Clean, safe, and modern working environment


Responsibilities

  • Communicate with customers in a courteous, friendly, and professional manner using agreed procedures
  • Listen attentively to customer needs; demonstrate empathy while maximizing opportunities to build rapport
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Maintain basic knowledge of client products and/or services


Candidate Profile

  • Computer literate
  • Must be FLUENT in English (as you'll be conversing with foreign customers)
  • Committed to full-time, long-term employment


All successful applicants go through a month-long training on communications, culture, and product-specific courses to equip them before actual work begins.


Work-at-Home (WAH) Call Center Agent Requirements

  • At least High School graduate
  • Not currently studying or enrolling in school
  • BPO experience NOT REQUIRED but is an advantage for this seasonal job opportunity
  • MUST have at least 30 mbps reliable cable internet connection
  • MUST have a conducive working area at home
  • MUST reside within 2 hours of your home-base branch located at:
  • CONCENTRIX Mall of Asia
  • One E-Com Center, Mall of Asia Complex, Pasay City (across SM Hypermart)


Note:

  • For K-12 applicants, only Senior High School graduates are accepted; Junior High School graduates will not be accepted.
  • For applicants under the pre-K-12 curriculum, High School graduates are welcome to apply.


İngilizce diliMüşteri servisiProblem çözmeTakım oyuncusuHesap YönetimiGüçlü çalışma etiğiTeknik becerilerOrganizasyon becerileriİnsanların becerileriKişilerarası becerileri
Preview

Concentrix 1BPO PH

Talent Sourcing Specialist Concentrix 1BPO

Bugün ondan fazla yanıt

Çalışma konumu

Concentrix Mall of Asia Recruitment Site

Yayınlandı 05 December 2025

Concentrix 1BPO

<50 Çalışan

BPO ve Çağrı Merkezi

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Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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