Property Company Of Friends, Inc.
The Customer Care Associate serves as the primary point of contact for buyers from post-booking to loan takeout, ensuring a smooth financing process and timely loan approvals.
Key Responsibilities:
Guide buyers through their loan journey by coordinating with financing partners and ensuring timely loan takeouts based on set milestones.
Serve as the main liaison between buyers and financing institutions, ensuring seamless communication and assistance.
Provide clients with accurate, up-to-date information regarding their account status and loan processing requirements.
Monitor and update the status of assigned accounts, ensuring timely progress.
Track and facilitate the loan takeout process, proactively addressing any concerns or delays.
Assist the team in coordinating and resolving client-related issues to improve overall efficiency.
Perform other tasks as assigned to support the department’s goals and objectives.
Qualifications:
Bachelor’s degree in Business or a related field preferred.
At least one year of relevant experience in loan processing and/or customer service is preferred.
Proficiency in MS Office (Excel, PowerPoint, Word) is required.
Adaptable, resourceful, and professional, with a positive attitude and a commitment to service excellence.
Strong interpersonal skills, open to feedback, trustworthy, and a team player.
Willing to work onsite at Lancaster New City.
Please refer to job description.
Boss
HR ManagerProperty Company Of Friends, Inc.
Tinio, Mandaluyong City, Metro Manila, Philippines
Yayınlandı 28 May 2025
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Emlak ve Gayrimenkul Yönetimi
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