Customer Care Associate

Property Company Of Friends, Inc.

Pazarlıklı
Tesis içi - Mandaluyong1-3 Yıl TecrübeEğitim gerekli değilTam zamanlı
Paylaşmak

İş tanımı

Açıklama

The Customer Care Associate serves as the primary point of contact for buyers from post-booking to loan takeout, ensuring a smooth financing process and timely loan approvals.

Key Responsibilities:

  • Guide buyers through their loan journey by coordinating with financing partners and ensuring timely loan takeouts based on set milestones.

  • Serve as the main liaison between buyers and financing institutions, ensuring seamless communication and assistance.

  • Provide clients with accurate, up-to-date information regarding their account status and loan processing requirements.

  • Monitor and update the status of assigned accounts, ensuring timely progress.

  • Track and facilitate the loan takeout process, proactively addressing any concerns or delays.

  • Assist the team in coordinating and resolving client-related issues to improve overall efficiency.

  • Perform other tasks as assigned to support the department’s goals and objectives.

Qualifications:

  • Bachelor’s degree in Business or a related field preferred.

  • At least one year of relevant experience in loan processing and/or customer service is preferred.

  • Proficiency in MS Office (Excel, PowerPoint, Word) is required.

  • Adaptable, resourceful, and professional, with a positive attitude and a commitment to service excellence.

  • Strong interpersonal skills, open to feedback, trustworthy, and a team player.

  • Willing to work onsite at Lancaster New City.

Gereklilik

Please refer to job description.

Kişiler arasıProblem çözmeEmpathyAktif dinlemeZaman yönetimiMüşteri ilişkileri yönetimiÇatışma çözümüÇoklu görevUyarlanabilirlikÜrün bilgisi
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Boss

HR ManagerProperty Company Of Friends, Inc.

Çalışma konumu

Tinio, Mandaluyong City, Metro Manila, Philippines

Yayınlandı 28 May 2025

Rapor

Bossjob Güvenlik Hatırlatması

Eğer pozisyon yurt dışında çalışmanızı gerektiriyorsa lütfen dikkatli olun ve dolandırıcılığa karşı dikkatli olun.

İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.