Customer Advocacy Generalist 1 - For Pooling

Dexcom

Negotiable
Uzak1-3 Yıl TecrübeDiplomaTam zamanlı
Paylaşmak

Uzaktan Ayrıntılar

Açık ÜlkeFilipinler

Dil Gereksinimleriİngilizce

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İş tanımı

Açıklama

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Team

Join our dedicated team committed to maintaining quality systems and driving continuous improvement in product quality and patient safety. As a key member, you'll play a vital role in managing various aspects of cGMP documentation, ensuring compliance with regulatory requirements, and enhancing our quality standards to deliver safe and effective healthcare solutions.

Where You Come In

  • You will serve as the primary point for receiving, processing, and analyzing product complaints, ensuring compliance with quality policies and procedures.
  • Assist in evaluating complaints, documenting investigations, and determining if events require reporting to regulatory authorities.
  • Your role involves maintaining records of complaint investigations in accordance with international regulations and completing required documentation accurately and promptly.
  • Contribute to the development and implementation of procedures to uphold quality standards and support projects aimed at departmental improvement and efficiency.
  • You'll support internal, external, and third-party audits, performing routine data entry and administrative tasks.

What Makes You Successful

  • Demonstrated commitment to patient safety and product quality.
  • Strong analytical skills and ability to work in a dynamic environment with changing priorities.
  • Basic computer software skills, including Microsoft Office.
  • Preferred knowledge or experience in the field of diabetes and CGM technology.
  • Certification(s) in engineering/quality discipline are advantageous.
  • Intermediate computer software skills, such as MS Excel and MS PowerPoint, are desirable.

What You’ll Get

  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Gereklilik

Please refer to job description.

Teknisyen
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Boss

HR ManagerDexcom

Yayınlandı 20 March 2025

Dexcom

>1000 Çalışan

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