Key Responsibilities

• Develop, implement, and enforce credit policies and procedures to minimize risk and improve cash flow.
• Evaluate customer creditworthiness by analyzing financial statements, credit reports, and payment history.
• Approve or recommend credit limits and terms in accordance with company policies.
• Oversee and manage the accounts receivable and collections team to ensure timely collection of outstanding balances.
• Monitor aging reports and take proactive action on overdue and delinquent accounts.
• Coordinate with sales, finance, and legal departments regarding credit issues and collection strategies.
• Negotiate payment arrangements, settlements, and restructuring plans with clients when necessary.
• Ensure compliance with company policies, accounting standards, and applicable laws and regulations.
• Prepare and present collection performance reports, forecasts, and risk assessments to management.
• Handle escalated collection cases, including endorsements to legal action or third-party collection agencies when required.
• Improve collection efficiency by identifying process gaps and recommending system or policy improvements.
• Maintain accurate and up-to-date customer credit files and documentation.
• Train, coach, and evaluate credit and collection staff to ensure performance targets are met.
• Support month-end and year-end closing by ensuring accurate AR reconciliation and reporting.

Work Experience

• Minimum of 3–5 years experience in credit and collections, accounts receivable, or financial management.
• At least 2 years in a supervisory or managerial role handling a credit and collection team.
• Proven experience in credit evaluation, risk assessment, and collection strategies.
• Strong background in accounts receivable aging, reconciliations, and dispute resolution.
• Experience coordinating with sales, finance, and legal departments.
• Familiarity with local credit laws, collection practices, and compliance standards (Philippines setting).
• Experience using accounting systems/ERP and MS Excel for reporting and analysis.

Education

• Bachelor’s Degree in Accounting, Finance, Business Administration, Management, or a related field.
• CPA, MBA, or other professional certifications are an advantage but not required.
• Training or seminars in credit management, risk management, or financial analysis are a plus.