As a Collection Staff, you will be responsible for contacting customers to collect outstanding payments, and maintaining accurate records of all transactions.

DUTIES AND RESPONSIBILITIES

• Provides customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis Establish and maintain effective and cooperative working relationships with dealers and sales.

• Bachelors Degree in Finance and Accounting
• Fresh graduates are encouraged to apply (with Latin Honors is an advantage)
• Knowledge in basic collection process
• Strong customer service focus and negotiation abilities 
• Basic knowledge in MS office applications
• Ability to effectively manage multiple priorities while maintaining attention to detail
• Willing to work in Blakes Tower, Chino Roces Ave., cor. Malugay St., San Antonio, Makati City