Job Title: Sales Executive

I. JOB OVERVIEW

The Sales Executive is responsible for assisting customers, promoting products, and achieving sales targets. The role ensures that the store is well-maintained, customers receive excellent service, and overall sales operations run smoothly.

II. PRINCIPAL FUNCTIONS AND RESPONSIBILITIES

A. Customer Service & Sales

• Assist walk-in customers and identify their furniture needs
• Provide product information, pricing, and recommendations
• Process sales transactions accurately and efficiently
• Achieve monthly sales targets set by management

B. Store Operations

• Ensure showroom products are organized and properly displayed
• Maintain cleanliness and orderliness in the selling area
• Coordinate with the warehouse team regarding stocks and deliveries

C. After-Sales Coordination

• Address customer concerns or inquiries politely and promptly
• Conduct follow-ups on pending orders or requirements
• Ensure customer satisfaction with purchased items

III. KNOWLEDGE, SKILLS & ABILITIES

• Good communication and customer service skills
• Confident and approachable demeanor
• Basic computer and sales handling knowledge is an advantage
• Responsible, hardworking, and goal-oriented
• Ability to work in a fast-paced environment and flexible with schedule

IV. QUALIFICATIONS

• At least 1–2 years of experience in retail, furniture sales, luxury brands, or a related field
• Graduate of Business Administration, Marketing, or related course
• Strong communication and customer service skills
• Knowledge in interior design or furniture styles is an advantage
• Ability to work in a fast-paced, target-driven environment
• With pleasing personality and good communication skills
• Customer-service oriented
• Fresh graduates are encouraged to apply
• No visible tattoos