• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
  
  

• Bachelor's degree holder
• Open to College undergraduate (2 years college) with at least 18 months BPO Experience
• With Working knowledge and experience with computers and internet
• Willing to work in any shifts i.e. night shift, graveyard schedule etc.
• Amenable to work in Quezon City

Please refer to job description.