• Manage and oversee the collections process for outstanding loans and mortgage payments.
• Communicate with clients to establish repayment plans and resolve payment issues.
• Maintain accurate records of collections and follow-up actions.
• Conduct loan verifications and process loan applications efficiently.
• Work closely with other departments to facilitate effective loan collection.

Requirements

• Educational Qualifications: 2nd year undergraduate (Completed)
• Experience Level: 1-3 years of experience in Loan or Mortgage/ Collections
• Skills and Competencies: Proficiency in loan verification and processing, strong communication skills, and a customer-focused approach.
• Responsibilities and Duties: Strong ability to assess client financial situations and negotiate repayment terms.
• Qualities and Traits: Detail-oriented, analytical thinker, and resilient under pressure.