• Employee’s general functions and tasks include:
• Ensures that Kick Off invoices are paid prior to staff kick off
• Monitor clients that has outstanding balance
• Send payment reminders and follow ups
• 1-3 years working experience.
• Attend to client and inter-department requests, queries, and disputes
• Review and sends Suspension Notices to clients with overdue balances
• Liaise with third party debt collection
• Coordinate with Legal Team, BDM, AMs, and all related parties on contractual issuesthat may ariseProvide ad hoc reports as necessary

Qualification and requirements:

• With experience working in AU and/or US Business to Business Collections
• Ability to communicate and work in a team
• Ability to work in shifting schedule
• Knowledge and experience in Accounting and Collections Principles
• Detail Oriented and can work under pressure

Non-negotiable skills & requirements:

• Core Communication Skills
• Critical Thinking & Problem Solving
• Technical & System Proficiency (Intermediate Excel skills (e.g., VLOOKUP, pivot tables, filters)
• Collections Knowledge & Processes
• Work Ethics & Accountability