Chat Support

Lexie Staffing co.

₺13.8-17.5K[Aylık]
Tesis içi - Cebu<1 Yıl DeneyimLise/LiseTam zamanlı
Paylaşmak

İş tanımı

Avantajlar

  • Devletin Zorunlu Sağladığı Faydalar

    13. Ay Ödemesi, Pag-Ibig Fonu, Ücretli tatil, Philhealth, SSS/GSIS

  • Sigorta Sağlık ve Wellness

    HMO

  • Profesyönel geliştirme

    Mesleki Eğitim

  • İzin ve İzin

    Hükümetin Zorunlu İzin

Devamını oku

Chat Support

The Chat Support role is designed to enhance customer satisfaction and improve operational efficiency within the organization. Individuals in this position are responsible for providing timely and effective assistance to customers through online chat platforms. They play a crucial role in addressing customer inquiries, offering solutions, and ensuring that each interaction fosters a positive experience. The typical environment is fast-paced and requires individuals to manage multiple conversations simultaneously while maintaining high-quality service standards.


Key Responsibilities

  • Respond promptly to customer inquiries via chat channels, ensuring clear and effective communication.
  • Diagnose and troubleshoot issues reported by customers, providing accurate solutions and guidance.
  • Maintain detailed and accurate records of customer interactions and transactions within the company's systems.
  • Collaborate with other departments to escalate issues and ensure customer concerns are resolved efficiently.
  • Provide feedback to management regarding recurring issues and potential areas for process improvements.


Required Skills

  • Excellent written communication skills to engage effectively with customers.
  • Strong problem-solving abilities to identify issues and provide appropriate solutions.
  • Ability to manage time efficiently, multitask, and prioritize requests in a high-volume environment.
  • Familiarity with customer service software and tools to help streamline support processes.


If you are a former Concentrix employee, please do not apply. Thank you.


Preview

Camille Domingo

Recruitment OfficerLexie Staffing co.

Bugün 1 Kez Yanıtla

Çalışma konumu

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Yayınlandı 23 December 2025

Lexie Staffing co.

Pre Seri A

101-500 Çalışan

BPO ve Çağrı Merkezi

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Lexie Staffing & Business Consulting Company

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Rapor

Bossjob Güvenlik Hatırlatması

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İş arayışınız sırasında aşağıdaki davranışlara sahip bir işverenle karşılaşırsanız, lütfen hemen bildirin

  • kimliğinizi saklıyor,
  • bir garanti vermenizi veya mülkünüzü tahsil etmenizi gerektiriyorsa,
  • sizi yatırım yapmaya veya fon toplamaya zorluyorsa,
  • Yasadışı menfaatler topluyor,
  • veya diğer yasa dışı durumlar.
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