COMPANY PROFILE: The company was established its presence in the Philippines

year 2019.They specialize in helping companies with their digital and sustainable

transitions, creating tangible impact for both businesses and society.

POSITION: Customer Service Representative (Open for Fresh Graduate)

INDUSTRY: IT Company

WORK LOCATION: Taguig City or Pasay

WORK SCHEDULE: Dayshift (Monday to Friday)

SALARY: Php20,000-Php27,000

WORK SET UP: Work on site

BENEFITS:

• HMO
• 13^th Month Pay
• Government Benefits
• Leave credits
• Sick Leave credits

Job Requirements

• Bachelor’s degree
• With 1 year experience in CSR
• Amendable to work in Taguig or Pasay
• With experience as Team Leader is advantage
• Can start as soon as possible

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a friendly and professional manner.
• Provide accurate information about products, services, orders, and policies.
• Resolve customer complaints and issues promptly, aiming for customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are fully addressed.

RECRUITMENT PROCESS

• Initial Interview
• Final Interview
• Job Offer