Description

• Provide exceptional customer support via phone, email, and chat.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and customer satisfaction.
• Stay updated on product knowledge and company policies.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Strong communication and interpersonal skills.
• Qualities and Traits: Empathy and patience in handling customer concerns.
• Working Conditions: Comfortable working in a fast-paced environment.
• Responsibilities and Duties: Proficiency in using customer service software and tools.