• Answer incoming calls and assist customers with inquiries.
• Resolve customer issues in a timely and efficient manner.
• Provide accurate information about products and services.
• Document customer interactions and maintain records.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Skills and Competencies: Strong people skills
• Skills and Competencies: Familiarity with call centre operations