• Provide exceptional customer service by answering inquiries and resolving issues via phone, chat, or email.
• Utilize problem-solving skills to address customer concerns effectively and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Adhere to company policies and procedures while maintaining a positive attitude.

Requirements

• Educational Qualifications: Diploma in any relevant field.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills in English, excellent interpersonal skills, and a solid work ethic.
• Skills and Competencies: Problem-solving aptitude and technical skills relevant to call center operations.
• Qualities and Traits: Strong organizational skills and the ability to work in a fast-paced environment.