• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries and issues related to products or services.
• Maintain accurate records of customer interactions and transactions.
• Provide exemplary customer service and support to ensure customer satisfaction.
• Work collaboratively with team members to resolve complex customer issues.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English; strong customer service orientation.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Strong people skills and ability to handle difficult situations.
• Responsibilities and Duties: Experience in a call center environment is a plus.
• Working Conditions: Fast-paced work environment with varying shifts.