Join Alorica – Customer Service Representative (CSR)

Sites:

- Sta. Mesa, Manila

- Ilocos Norte & Ilocos Sur

- Centris, Quezon City – Our newest site opens tomorrow!

Qualifications:

- At least High School graduate (old curriculum)

- Senior High School (SHS) graduate

- College graduate or undergrad

- With or without work experience

- With or without BPO experience

- Available for full-time work

- Willing to work shifting schedules

Salary Package:

Discussed during the interview

Responsibilities:

A Customer Service Representative (CSR) is responsible for providing exceptional support to customers of a retail account by answering inquiries, resolving complaints, processing orders, and offering information about products and services. CSRs are the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.

This role requires:

- Strong interpersonal skills

- Patience and attention to detail

-Ability to multitask in a fast-paced environment

- Commitment to customer satisfaction

Join Alorica and be part of a global leader in BPO services, where your career growth and development are our priority!