• Handle inbound customer calls to assist with inquiries and resolve issues.
• Provide exceptional customer service by communicating clearly and empathetically.
• Document customer interactions accurately in the call center system.
• Work collaboratively with team members to enhance service delivery.
• Maintain up-to-date knowledge of products and services to provide accurate information.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Strong problem-solving abilities
• Qualities and Traits: Exceptional people skills
• Skills and Competencies: Familiarity with call center operations