• Provide exceptional customer service through effective communication and problem-solving skills.
• Handle incoming calls and assist customers with inquiries, complaints, or requests.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure high-quality service and support.
• Identify and escalate issues to relevant departments when necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in a call center or customer service environment
• Skills and Competencies: Strong English language proficiency and communication skills
• Skills and Competencies: Excellent customer service and problem-solving abilities
• Qualities and Traits: Interpersonal skills with a strong ability to work well under pressure
• Responsibilities and Duties: Comfortable working with call center software and tools