Description

• Respond to customer inquiries via phone, email, or chat.
• Provide information about products and services to customers.
• Resolve customer issues and complaints effectively and efficiently.
• Maintain a positive and professional attitude while interacting with customers.
• Document customer interactions accurately in the system.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent English language skills
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Effective problem-solving abilities
• Qualities and Traits: Strong work ethic and reliability
• Skills and Competencies: Familiarity with call center operations