Description

• Handle incoming customer inquiries via phone, email, and chat.
• Provide outstanding customer service by addressing concerns and resolving issues.
• Document interactions and maintain accurate records of customer information.
• Work collaboratively with team members to improve service quality and efficiency.
• Utilize problem-solving skills to assist customers effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language, strong customer service skills, exceptional problem-solving abilities
• Qualities and Traits: Strong work ethic, excellent interpersonal skills, ability to work in a team
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment