• Handle incoming calls and provide exceptional customer service to clients.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist in identifying and escalating issues when necessary for further investigation.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Strong communication skills in English.
• Skills and Competencies: Excellent customer service and problem-solving abilities.
• Qualities and Traits: Strong organizational and technical skills.
• Qualities and Traits: Solid work ethic and ability to interact well with people.