• Assist customers with inquiries via phone, email, and chat.
• Provide accurate information on products and services.
• Resolve customer issues and complaints in a timely manner.
• Document customer interactions and transactions.
• Maintain a high level of customer satisfaction by delivering exceptional service.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Junior: 0–2 years.
• Skills and Competencies: Excellent English language proficiency.
• Strong customer service skills.
• Problem-solving abilities.
• Qualities and Traits: Strong work ethic and interpersonal skills.
• Skills and Competencies: Experience in call center operations is a plus.