• Handle incoming calls and provide exceptional customer service.
• Assist customers with inquiries, complaints, and product information.
• Document call details and customer interactions accurately.
• Resolve customer issues using problem-solving skills.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1–3 years
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Strong interpersonal and people skills
• Skills and Competencies: Previous experience in a call center environment