Description

• Handle incoming calls and respond to customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints in a timely manner.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service quality.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Proficient in English Language, excellent Customer Service, strong Problem Solving abilities, dedicated Strong Work Ethic, and effective People Skills.
• Responsibilities and Duties:Ability to manage call volume and prioritize tasks efficiently.
• Working Conditions:Work in a fast-paced call center environment.
• Qualities and Traits:Adaptable, friendly, and customer-focused attitude.